House policies
Terms & Conditions
Last updated: [DATE]
By using this website and placing an order you agree to these terms.
Products & pricing
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- Product photos are as close to life as possible; slight colour variation can occur due to screen and lighting differences and is not a defect.
- We may correct pricing errors and cancel affected orders with a full refund.
Orders & payment
- All orders are prepaid. Cash on Delivery is not available.
- An order is confirmed only after successful payment.
- We may cancel orders that cannot be fulfilled; any amount paid will be refunded to the original payment method.
Returns
- All sales are final — we do not offer returns or exchanges. Please review size details carefully before ordering (see our Return & Refund Policy for the damaged-item exception).
Communication
- You are responsible for providing accurate contact and delivery details.
- We may contact you about your order via phone, SMS, WhatsApp or email.
Governing law
These terms are governed by the laws of India. Jurisdiction: [CITY].
Contact
Jova Collections — [BUSINESS ADDRESS] — [SUPPORT EMAIL]